Service
With over 18 years of professional experience in the coated steel industry, Shanghai Sinosteel Industry Co.,Limited. is committed to providing comprehensive, efficient and customized services for global partners, integrating pre-sales consultation, in-sales support and after-sales guarantee to create win-win cooperation.
Pre-sales Consultation
Our professional team of technical and sales personnel provides one-to-one consulting services, deeply understands your project needs, including product application scenarios, performance requirements, and specifications. We offer professional suggestions on product selection (PPGI, GI, Galvalume steel coils), coating types (PE, SMP, PVDF), and specifications (thickness, zinc/aluminum-zinc coating, surface finish), helping you choose the most cost-effective and suitable high-quality coated steel products. We also provide detailed product parameters, technical documents and sample services to let you fully understand the performance and advantages of our products before cooperation.
In-sales Support
We have a complete production and supply chain management system, with 3 professional production lines dedicated to GI, Galvalume and PPGI, ensuring stable annual production capacity of 300,000 tons. During the order execution process, we provide real-time production progress updates, allowing you to grasp the production status at any time. For customized needs, such as custom colors for PPGI, special surface finish (Zero spangle, AFP Anti-Fingerprint), and special specifications, our R&D and production teams work closely to ensure that the products fully meet your customized requirements. We also provide professional packaging and loading services to avoid product damage during transportation.
After-sales Guarantee
Customer satisfaction is our top priority. We provide comprehensive after-sales support, including product installation guidance, technical problem solution, and quality feedback processing. If there is any quality problem with the products due to our reasons, we will respond quickly and provide solutions such as replacement or compensation in a timely manner. Our after-sales team is on call 24/7 to solve your worries in the process of product use. We also establish long-term follow-up mechanisms to pay attention to the use effect of products and provide continuous technical support and improvement suggestions, maintaining long-term and stable cooperative relations with global partners.
Pre-sales Consultation
Our professional team of technical and sales personnel provides one-to-one consulting services, deeply understands your project needs, including product application scenarios, performance requirements, and specifications. We offer professional suggestions on product selection (PPGI, GI, Galvalume steel coils), coating types (PE, SMP, PVDF), and specifications (thickness, zinc/aluminum-zinc coating, surface finish), helping you choose the most cost-effective and suitable high-quality coated steel products. We also provide detailed product parameters, technical documents and sample services to let you fully understand the performance and advantages of our products before cooperation.
In-sales Support
We have a complete production and supply chain management system, with 3 professional production lines dedicated to GI, Galvalume and PPGI, ensuring stable annual production capacity of 300,000 tons. During the order execution process, we provide real-time production progress updates, allowing you to grasp the production status at any time. For customized needs, such as custom colors for PPGI, special surface finish (Zero spangle, AFP Anti-Fingerprint), and special specifications, our R&D and production teams work closely to ensure that the products fully meet your customized requirements. We also provide professional packaging and loading services to avoid product damage during transportation.
After-sales Guarantee
Customer satisfaction is our top priority. We provide comprehensive after-sales support, including product installation guidance, technical problem solution, and quality feedback processing. If there is any quality problem with the products due to our reasons, we will respond quickly and provide solutions such as replacement or compensation in a timely manner. Our after-sales team is on call 24/7 to solve your worries in the process of product use. We also establish long-term follow-up mechanisms to pay attention to the use effect of products and provide continuous technical support and improvement suggestions, maintaining long-term and stable cooperative relations with global partners.
